Need help?

Find AV, IT and facilities support for learning spaces.

Call for timely support in a learning or professional space, 7:30 AM - 7:30 PM weekdays, 9 AM - 5 PM weekends (excluding University holidays):
834 40777

Request help and provide feedback

Students, staff and visitors can use the Snap Send Solve mobile app to report issues, request support and provide feedback. The Snap Send Solve app allows you to take a photo of a problem area on any University of Melbourne campus with your mobile phone and send it directly to our campus support teams to resolve. Report cleaning, furniture, grounds and amenities, lighting and power, general maintenance, plumbing, or technology matters on the go with your mobile phone. The ‘Snap Send Solve’ app is available in the app store:

Download from the Apple App Store

Download from Google Play

Staff can also use the Staff Services Portal to make general and project enquiries, request event support and AV training as well as software installations in learning spaces.

Access the Staff Services Portal